⛑️Support

Due to recent updates and adjustments, TRND Bot’s support resources have changed. Here’s an overview of the support available to you:

1. Comprehensive Help Documents

Our help documents cover a wide range of topics, from setup and configuration to understanding risk settings and best practices. These documents are designed to guide you step-by-step through using TRND Bot and are available 24/7 on our website.

2. Email & SMS Support

For issues that aren’t resolved by the help documents, you can reach out to your Account Manager. Our team will respond as soon as possible, typically within business hours. While response times may vary due to current staffing levels, we’re committed to addressing your inquiries.

3. Self-Help Resources and Troubleshooting

TRND Bot’s user dashboard provides direct access to self-help resources for common questions and troubleshooting steps, ensuring you have the tools you need to resolve issues independently.

4. Updates and Notifications

Any significant changes, updates, or enhancements to TRND Bot will be announced via email and the help documents. Be sure to check for updates regularly to stay informed about any adjustments that may impact your trading.

Note: Live support via Zoom or other video conferencing is no longer available due to recent restructuring. Our help documents and email support are designed to ensure you continue to have guidance and assistance with TRND Bot.